Comment on FR Doc # N/A


January 31, 2014

Mr. Richard Reeves
National Center for Education Statistics
Attn: Postsecondary Institution Ratings System RFI
U.S. Department of Education
1990 K Street NW, 8th Floor
Washington, DC 20006

Docket ID ED-2013-IES-0151
Postsecondary Institution Ratings Response

Dear Mr. Reeves:

I am writing on behalf of Higher One, Inc., in response to the request by the National Center for Education Statistics (NCER) for information to assist in the Department of Education’s efforts to develop and implement a Postsecondary Institution Ratings System (PIRS).

Higher One partners with colleges and universities to lower administrative costs and improve graduation rates through a broad array of payment, refund disbursement and data analytics and management tools, serving more than 1,600 institutions and more than 13 million enrolled students. As such, we are in a unique position to provide insight and perspective on how to create a meaningful system of metrics that will assist consumers in making better decisions on how to spend their education dollars.

The choice to attend college is a major decision that impacts Americans far beyond the initial selection of an institution. Students and families facing this process deserve to be fully informed about their decision beyond just the fact books and institutional marketing efforts. As the Administration’s initiative to create the college scorecard suggests, students and families need a way to compare value and quality in their investment in an educational institution. Consumers facing these decisions today are often without standardized metrics that increase their ability to compare. Metrics must be framed within the consumer decision making process to highlight areas to clarify the decision making process, not continue to complicate it. The comments in the attached document are informed by our work with institutions of higher education and our efforts to support students in their journey to graduation and beyond.

On behalf of the institutions and students Higher One serves, I thank you for the opportunity to provide these comments for your consideration. Please know that the Higher One team would be pleased to work in partnership with NCES and the Department of Education as you pursue the creation and implementation of the PIRS.


Eric Reich, Senior Vice President, Higher One, Inc.



Higher One Response FINAL

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Comment Period Closed
Jan 31 2014, at 11:59 PM ET
ID: ED-2013-IES-0151-0077
Tracking Number: 1jy-8a6k-43ct

Document Information

Date Posted: Feb 6, 2014
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Submitter Information

Submitter Name: Eric Reich
City: Buffalo
Country: United States
State or Province: NY
Category: Business